Privacy Policy

This website privacy policy describes how UK Engraving Services Ltd protects and makes use of the information you give to the company when you use this website., we are committed to protecting and respecting any personal information, you share with us.

This statement describes what types of information we collect from you, how it is used by us, how we share it with others, how you can manage the information we hold and how you can contact us.

We do not sell your information to third parties.

The contents of this statement may change from time to time so you may wish to check this page occasionally on our website to ensure you are still happy to share your information with us.

Where possible, we will also contact you directly to notify you of any substantial changes.

This version of our Privacy Statement is effective from 25 May 2018.

 

How we obtain your personal data?

You provide us with personal data in the following ways:

  • By completing the form on our Website
  • Through email, over the telephone or by post

This may include the following information:

  • Basic details such as name, address, email address, phone number,
  • Details of contact we have had with you such as previous service of machinery or repairs
  • Details of contact we have had with you from previous machine or parts purchases

How do we use this information?

We use this information in order to provide you with direct help and understanding of the machinery you have.  We will never share your personal information with anyone else who might. This means that the legal basis of our holding your personal data is for legitimate interest.

How do we share this information?

We do not sell your information to third parties. We do not share your information with third parties.

How long do we keep your information for?

 We will not hold your personal information in an identifiable format for any longer than is necessary. If you are a customer or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.

 

What are your rights?

 Every individual has the right to see, amend, delete or have a copy, of data held that can identify you, with some exceptions. You do not need to give a reason to see your data.

If you want to access your data, you must make a subject access request in writing to info@ukengravingservices.co.uk.

Cookie Policy

What is a cookie?

 Cookies are small files, which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed by either the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script, which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

What cookies do we use?

 We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
  • To recognise when you return to our website.
  • Cookies do not provide us with access to your computer or any information about you, other than which you choose to share with us.

What do we do with your data?

 The tracking information allows us to better understand the kind of people who come to the site and what content they are reading. This allows us to make better decisions about design and writing. Occasionally, we will compile aggregate statistics about the number of visitors this site receives and browsers being used. No personally identifying data is included in this type of reporting. All our activity falls within the bounds of the Google Analytics Terms of Service.

Google Analytics: these cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

Links from our site?

Our website may contain links to other websites from time to time. Please note that we have no control of websites outside of www.ukengravingservices.co.uk. If you provide information to a website to which we link, we are not responsible for its protection and privacy.